January prebills have been mailed to most residents and many centers have been having some success scanning the barcodes and making a registration renewal a bit faster.
Here are the steps:
1. Do NOT click on “New Customer / Session”, instead click on “Scan Barcode”
2. When you do this a picture of a barcode will pop up. Next you will scan the barcode on the prebill.
3. It will make a beep noise but nothing will happen. You MUST press the “Enter” key on your keyboard for it to search in most cases. (depends on your scanners settings)
4. If it works, it will bring you directly into the transaction and will save you some time and clicks to complete the transaction.
NOTE: This is for January prebills only. Also, for some offices, they had to unplug their barcode scanners (boopers) and plug them back in for it to scan the barcodes.
